Jumbled audio when in preview

May 23, 2014

Hi there

I have recently recorded multiple audio files directly in Storyline and most seem to be fine. However, I have one file that seems to be fine when I am in and editing the content of the slide but when I go to preview this slide the audio is jumbled and seems to skip. Has anyone else run into this?

I am a fairly new user but this is my 6th e-learning session that I have created, and the 1st time I ran into the problem.

Any suggestions would be most welcome- I would prefer not to have to re-record as the person who did the recording is quite a distance away.

1 Reply
Daniel Brigham

Welcome, Tammy:

Have you tried opening up a fresh SL file and inserting the audio and see what happens?

Do you hear a "popping" sound? If so, you might be coming in too hot, meaning your mic input level may be too high which may cause the audio to distort.

Could you post the slide here so we could help out?  

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