Jump to time / Skipping player

Mar 29, 2023

Hey! I preview my video in SL and the jump to time buttons work fine to quickly bounce through a 20+ minute video. I can also skip on the player bar. But once exported to SCORM and uploaded into my LMS both these functions stop working and instead jump back to the start of the video.

1 Reply
Kelly Auner

Hi Scott,

Welcome to the E-Learning Heroes community!

I'm sorry to hear that these functions aren't working properly once publishing the course to LMS. I'm happy to help and have a few clarifying questions to start.

  • Have you tried publishing to Review 360? If so, does the course play as expected?
  • Have you tried troubleshooting your LMS with SCORM Cloud
    • If the course works correctly in SCORM Cloud, we recommend reaching out to your LMS administrator for further assistance.
    • If the course does not work correctly, there's likely an issue with your project, and our team will be happy to test your file to investigate further. You can upload it here or privately in a support case. We'll delete it from our systems once troubleshooting is complete.