Latest update (3.10) breaks drag and drop interactions when published
Nov 14, 2017
So I updated to latest version of 360 today, made some minor changes to a slide a and republished. Now both of my free form drag and drop interactions that were working swimmingly are broken. Changes made prior to publishing were unrelated to these slides. The course was originally created in a previous version of SL360.
Seems to be a problem with changing object states and also the "when shape stops interacting with x" triggers. Shapes are also "snapping back" into their original position even when dropped on correct shape.
And now a course that was set for stakeholder review is back in development until further notice, and I'm in the position of recreating these slides from scratch and crossing my fingers that it actually works.
UPDATE: Recreating the slides from scratch did not work.
7 Replies
These are just a few of the things I've witnessed since trying to isolate the problem. Keep in mind these issues appear when creating a new slide from scratch:
I should add that this was a new slide in project created using the previous release of SL360. I'm going to see if I can replicate in a brand new project or not.
So in a brand new project, it seems that the object state issues are still present, but I haven't been able to replicate the other issues that are appearing in the older project. I've tried uninstalling and reinstalling Storyline as well, but makes no difference.
Hi Greg
I just created a sample freeform DnD in the latest update of SL360 and I'm not seeing the issues 2 (hotspots) and 3 (hidden states) - see attached Peek.
Thanks for the demo Wendy. My original file is definitely still causing all sorts of problems since the update. Not sure if the update really had anything to do with it the corruption or not, but it was quite a coincidence to say the least.
After seeing your video, I tried creating the drag and drop in a new file and it's all working perfectly now. Yesterday was a long day, and I by the time I start trying to reproduce some of the errors I was seeing in my original file, I might have been getting a little sloppy constructing my triggers in the new file.
Anyway, thanks for providing the opportunity for a sober second look. I feel much better now :)
Greg
I spoke too soon!
I started rebuilding the slide as before and it was all going well until it suddenly wasn't!!
I was adding elements and testing them 1 at a time and the states were changing to hidden when dropped as expected. And now they just aren't anymore. It occurred after introduced a state change on the drop target as well. Undoing doesn't change it back. Closing without saving and starting over doesn't bring it back. Adding new drop targets and recreating triggers doesn't bring it back.
Recreating a new "drop object" from scratch does seem to work, but copies of the original drop object don't.
So while the problems I reported are not as extensive as I first thought (hooray, cause the update is great otherwise), there is definitely something going on here with changing the state to hidden on drop.
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After rebuilding the slides in question in a new project I think I've narrowed the problem down. It seems that changing the object state to "hidden" when that object is dropped on a target works UNLESS there's an associated "when object stops intersecting with" trigger to change the same object's state when it stops intersecting with the drag target. Remove that trigger and everything works fine.
Sounds like they are competing triggers so make sense it works when only is present - good troubleshooting Greg.
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