"Launch" window appears when running course with web ojects in SuccessFactors LMS

Sep 11, 2018

Hello. I am running into a issue where a "Launch" window opens up when a course is started in our SuccessFactors LMS. This only happens when I publish courses that contain one or more web objects that link to PDF documents on our internal SharePoint content server. It does not interfere with the published training module, but it confuses learners. If I complete the course, I still get completion credit in the LMS, but if I click the Launch button pop up window, I sometime get errors message and sometimes the course simply relaunches.

Any idea what is causing this and what I can do to prevent it?

Please see attached screen shot of the Launch window.

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