Lightbox link disables close button

Dec 05, 2017

I have a course that I lightbox slides and within that lightbox slide there is a link to another lightbox slide. When I click the link to the new lightbox slide it disables the close button of the lightbox, so I can't close the lightbox anymore. This seems to be something new in a update to Articulate. These links worked before now they don't. Can someone help with this problem?


8 Replies
Kaatje Heene

Good morning, we have the same issue in Storyline 360, could you fix it asap please? We have a module for a client in three languages, in the first version there is no issue, but in the French and English translation the user gets stuck and can't close the lightbox slides. We use them as a customized glossary. Thank you for your quick feedback!, KR Kaat

Alyssa Gomez

Hey folks! I'm happy to let you know that we recently released Update 12 for Storyline 360, and you can check out the new features and fixes here!

Specifically included in this version is a fix to address the problem where nested or overlapping lightbox slides would not work correctly in HTML5.

Simply update Storyline to the latest version and republish your project to see the fix. Here's how updating Storyline 360 works.

Let me know if you have any questions about that!

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