I have a course that I lightbox slides and within that lightbox slide there is a link to another lightbox slide. When I click the link to the new lightbox slide it disables the close button of the lightbox, so I can't close the lightbox anymore. This seems to be something new in a update to Articulate. These links worked before now they don't. Can someone help with this problem?
Thanks so much for bringing this up, Michael. We're seeing the same thing in Storyline 360, and we've reported it to our team. Is that the same version of Storyline you're using?
I'll tag this thread to be updated as soon as a fix is released!
Good morning, we have the same issue in Storyline 360, could you fix it asap please? We have a module for a client in three languages, in the first version there is no issue, but in the French and English translation the user gets stuck and can't close the lightbox slides. We use them as a customized glossary. Thank you for your quick feedback!, KR Kaat
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It seems to be the HTML5 version of the course that this happens. The Flash version and Articulate versions work fine.
Thanks so much for bringing this up, Michael. We're seeing the same thing in Storyline 360, and we've reported it to our team. Is that the same version of Storyline you're using?
I'll tag this thread to be updated as soon as a fix is released!
Yes I am using Storyline 360.
Thanks for confirming that, Michael. I'll keep you posted on this bug's progress!
Good morning, we have the same issue in Storyline 360, could you fix it asap please? We have a module for a client in three languages, in the first version there is no issue, but in the French and English translation the user gets stuck and can't close the lightbox slides. We use them as a customized glossary. Thank you for your quick feedback!, KR Kaat
So sorry to hear you're hitting this bug too, Kaat. Our team is working on a fix as we speak, and I'll notify you as soon as it's ready. 🙂
Thank you! Hope it will be solved soon!
Hey folks! I'm happy to let you know that we recently released Update 12 for Storyline 360, and you can check out the new features and fixes here!
Specifically included in this version is a fix to address the problem where nested or overlapping lightbox slides would not work correctly in HTML5.
Simply update Storyline to the latest version and republish your project to see the fix. Here's how updating Storyline 360 works.
Let me know if you have any questions about that!
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