Lightbox Slide Help Please

Jan 29, 2019

I have designed a course using several Lightbox slides. However, when clicked the course browser window is pushed to the back (hidden behind all other windows) - making the user think that the course has closed. Any guidance on how to prevent this from happening and continue using the Lightbox slides?

1 Reply
Ashley Terwilliger-Pollard

Hi Keetra,

A lightbox slide should display over top of your existing slide, and show the slide in the background slightly greyed out. It would still be within the same browser window though, so I'm not clear on the setup you have where the browser window is defaulting to the background. 

If you're able to share any screenshots or samples with us here, that'll help point me in the right direction! With your permission, I'd love to take a look at your .story to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. 

I’ll delete it when I’m done troubleshooting. 

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