Link inside marker text not working

I have placed some text inside a marker text box that I have added a hyperlink to (see image attached). I want the link to show a layer with a video on it.  When I click the link, nothing happens.  If I change the target of the hyperlink to another slide, it works fine.  I really want the the layer to show.  Please advise. Thank you!

Terry Arthur

14 Replies
Heather Whitten

I have also experienced this issue. I had a friend at another company create a file and his file worked but when he provided it to me it did not. I also published the file to see if it would work. In either case, the link does not function. I have updated Storyline to address any bugs. Here is a copy of my file. If the issue is like what I described- it will not replicate for everyone.

 

Leslie McKerchie

Hi Heather!

Do you experience the same issue with my published content:

http://s3.amazonaws.com/tempshare-stage.storyline.articulate.com/sto_1ajk8lesr15ncgp314v01kq6fub9/story.html

Are you viewing in a supported environment as detailed here?

I also wanted to mention that your image attachment did not come through. Looks like you are replying via e-mail, which does not allow your attachments to come through, but does include your signature. You are welcome to pop in and edit if needed.

Heather Whitten

Hi Leslie,
I am able to view your published content. I upgraded my flash player and rebooted my computer. However, this did not resolve the issue. I cannot preview the content in Storyline. The link isn't working. It's the same as before, the link is highlighted when I click it but doesn't activate.

Valued Quality. Delivered.

Leslie McKerchie

Hi Heather!

I would suggest updating to the latest version of Storyline 2, which is now Update 9. This will also repair your software.

If you are not able to see issue in my published file, seems that it's something with your file/software. Leaning towards software as the file worked great for me upon preview and publish.