Hi Cynthia, this looks like it is accessing a resource that requires authentication before you can view it, for example on a corporate network. Ensure you are authenticated on the documents hosting before you click on the link.
Thank you, Sam. I'll try that. I just think it was odd that I could access the website by copy/pasting the link in my browser. But I will take your suggestion.
4 Replies
Hi Cynthia, this looks like it is accessing a resource that requires authentication before you can view it, for example on a corporate network. Ensure you are authenticated on the documents hosting before you click on the link.
I can confirm this is the case. After trying to access the link myself, I get a message that says I should be authenticated first.
Also, just an FYI. You should include the "https://" portion of the URL in your link. e.g "https://www.findhelp.org"
Thank you, Sam. I'll try that. I just think it was odd that I could access the website by copy/pasting the link in my browser. But I will take your suggestion.
Thank you!
That worked! Thank you again!