Links to files do not work when project published

I have a Storyline 360 project in which I've put links to PDF documents.

I've used a marker and an image as the trigger to Jump to URL/File.

When published, the PDFs show in the external files folder.

However, when published in Scorm Cloud or Articulate Review, I get error messages indicating the files are not found.  The same thing happens when I publish in my LMS.

This option used to work for me and I have no clue why it is no longer working.

Does anyone have any ideas on what I'm doing wrong or if this is an existing issue?

Katherine O

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