List of Android devices fully compatible with AMP (Storyline 2)

Thank you Phil for your contribution.

To Articulate team:  is there a short list of compatible devices we can guarantee to our clients?

I know it is not that easy to answer (so many devices x Android versions). But if can have a list of 4 or 5 most famous devices of the market (Galaxy Tab, Nexus,...) it will be enough to start!

Hi Quentin! You're right, not an easy answer, so feedback from community members on what they are utilizing is great!

Articulate supports the following for Storyline 2:

Android OS Articulate Mobile Player in Android OS 4.1 or later (optimized for tablets)

I have an android tablet (v 4.1.1) and the AMP with a content published with SL2 does not work.

@Javier, I'm curious what exactly does not work with your project. Does it launch at all in the AMP?

@Javier, which tablet (brand, version) is involved ?

@ Leslie, is Android OS 4.1 needed, because I see on Play Store that 2.2 or later ?

Storyline 2 documentation specifies 4.1 or later for tablets.

Finally, Icould make it work by using Dolphin Browser (it fails with Chrome y Firefox).

My tablet is a BQ Edison with android versión 4.1.1

Thank you Javier for your feedback.

Good to know it is working with a browser on your tablet.

Have you tried to download the apps "Articulate Mobile Player" on the Play Store and run your course within this apps ?

Yes... I had already installed.

Before, I wanted to say that the Dolphin Browser is the only one than connects with Articulate Mobile Player.

Others browsers (such as Chrome or Firefox), when I tried to open a published content, can not open the AMP.

Hi Javier,

Chrome is the recommended browser in Android as detailed here - and as a non-Android user myself, it took me a bit to figure out Chrome is not the default browser in Android but an additional browser I could access. Are you testing through the built in Android tablet browser or did you install Chrome? 

If it launches for you in Dolphin and works as expected - that's great to hear as well. :-)

I installed Chrome

Is everything working as expected in Chrome or are you still having difficulty? 

Hello guys! I am experiencing a problem with my HTC Desire 500 device, the courses are not loading, I tested on several devices and everything works as expected except on that specific device, developers identified this issue:

“Object #<AudioContext> has no method 'createOscillator' player_compiled.js:1842”

Do you know if there are any compatibility issues on HTC 500?

Thanks!

Hi Fabian!

I don't have any details on any particular devices, but be sure that you are meeting the system requirements listed here.

Perhaps some members of the community have some experience to share.

Omg, that was fast!
I am seeing I need to have Articulate Mobile Player software installed, however the other devices did not need it. Let me test and see if this is the fix to my problem.

I appreciate your help :)

No problem Fabian!

Hello Leslie! I installed the player but makes no difference, and as mentioned before, only HTC Desire 500 fails. :S

Did you check what version of Android it is running?

Yes, it is 4.1.2

Hi Fabian,

Are you visiting the course link through the Chrome browser vs. the standard Android browser? Also, when you mention it fails - does the course not load at all or does the AMP not open? I'm not certain that any of us have that device, so hopefully someone else may be able to share their experience with it in the forums. 

Hi Ashley!
I am using the standard Android browser, what happens is that I open the page that loads the video, with other devices I see the preloader and then the course starts, with the HTC 500 nothing happens. If you would like I can capture in video and share it with you :)

Have a great Monday!

I meant course: "...page that loads the video..."

Hi Fabian,

Can you try accessing the link from the Chrome browser instead? I don't have an HTC device to try on - is that a phone instead of a tablet? The mobile player is optimized for tablet use, and although I've heard of users accessing it on their phones - I can't be certain.  Since you mentioned it worked on other devices, it may be something specific to that. 

Hi am having the same issue:

1) Opening "story.html" on Chrome doesn't open the Application (Articulate Storyline from Google Play). It stays in the browser, and changes the actual URL to: intent://?path%3D....

2) Opening "story.html"on the default Android browser opens the Application correctly.

(Disclaimer: I am an mobile developer)

I've seen this behaviour before, it happens when Deep linking is triggered automatically without the user having to click anything.