LMS not reporting any activity from content hosted externally

Jan 15, 2016

I have been testing a tin can course using SCORM Cloud. Basically I upload a zip containing just the xml file which points back to my hosting server. Initially I got an error preventing the course from even loading because the hosting server is https but that was resolved just by using "https://cloud.scorm.com".

Now the course loads correctly. But it is not sending an info back to the LMS. Completion, Success, Score and Total time are all unchanged.

Has anyone else encountered issues like this?

1 Reply
Christie Pollick

Hi, Randall -- Thanks so much for your question! Perhaps I am not understanding correctly, but have you had a chance to review this information How to Troubleshoot Your LMS with SCORM Cloud? And have you had a chance to take a look at this info on "Unable to Connect to Server" When Launching Tin Can API Content at SCORM Cloud?

Perhaps you could also share the name of the LMS you are using, or IS the SCORM Cloud the environment you use for hosting?

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