I posted this a while ago and have not heard how to remedy this problem. Can someone please help?
I have a very complex course that works great except that after exiting a course in a Taleo LMS, the status is never set to "Complete" - even if the content has actually been completed and they pass with equal to or greater than 80%.
I have attached a similar Storyline file that is a mini version of the course I made that has the problem.
In addition to Michele's comment, is your Results Slide the last slide in your course? If it is, try putting another slide after it - maybe a 'Thank you' slide or 'Credits' - as sometimes a course can be closed before the results are transferred fully preventing the completion mark doing its thing.
My apologies for missing your reply to your other post here. I tried it again, and now am presented with the same problem you are having. Helen's suggestion may work, and if it doesn't please let us know and feel free to submit a Support case since were were able to replicate the same problem within SCORM Cloud.
Yes, I tried several different publishing outputs in the Reporting and Tracking.
We have put a quiz at the end that asks if they have taken the course alone with just one answer to give them 10 points. This seems to work, but we are not happy with that work-around. Hoping for a real solution.
Thanks Denise - I didn't see your case submitted yet, but if you'd like to share the Case # with me, I'll follow along as well and can update the thread.
Any update on NOT having completes showing up in LMS? I see there is a workaround using Javascript posted online... but need to know if this issue is resolved without having to do the Javascript. Thanks!
Courses should be marked as complete in your LMS. If you see something different on your end, I'd recommend reaching out to our Support Engineers so they can test your project on their end. Their team is available in support cases.
10 Replies
Hi Denise,
Have you tried to change the reporting option when you publish your course: try maybe the Passed/failed option instead of Passed/incomplete.
Michele
Hi Denise,
In addition to Michele's comment, is your Results Slide the last slide in your course? If it is, try putting another slide after it - maybe a 'Thank you' slide or 'Credits' - as sometimes a course can be closed before the results are transferred fully preventing the completion mark doing its thing.
Cheers
H
Hi Denise,
My apologies for missing your reply to your other post here. I tried it again, and now am presented with the same problem you are having. Helen's suggestion may work, and if it doesn't please let us know and feel free to submit a Support case since were were able to replicate the same problem within SCORM Cloud.
Hi,
I just tested my quiz in the cloud too and I am having the same issue of it coming back as Incomplete. Please let me know if you find a solution!
Thanks,
Daniela
Michele,
Thank you for your reply!
Yes, I tried several different publishing outputs in the Reporting and Tracking.
We have put a quiz at the end that asks if they have taken the course alone with just one answer to give them 10 points. This seems to work, but we are not happy with that work-around. Hoping for a real solution.
Hi Helen,
Thank you for your reply!
I have two results slides that the learner sees in two different scenes before the conclusion slide scene.
The conclusion slide was made into a Thank You results slide, but that didn't work either.
Still hoping here is a solution.
Hi Ashley,
Thanks for getting back to me.
I believe this is a bug and will fill out a Support Case on this.
Thank you and hope to hear of a solution.
Thanks Denise - I didn't see your case submitted yet, but if you'd like to share the Case # with me, I'll follow along as well and can update the thread.
Any update on NOT having completes showing up in LMS? I see there is a workaround using Javascript posted online... but need to know if this issue is resolved without having to do the Javascript. Thanks!
Hello Ingrid!
Courses should be marked as complete in your LMS. If you see something different on your end, I'd recommend reaching out to our Support Engineers so they can test your project on their end. Their team is available in support cases.