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BrianCook-614f2's avatar
BrianCook-614f2
Community Member
5 years ago

LMS Reporting inaccurate scores

Hi!

We have had a course that seems to record passing despite getting a pass or fail on the quiz in SL.

So I created a sample test. We uploaded to a Workday sandbox and one colleague report getting all the questions wrong, but the LMS reported 100%.

I have attached the file. Please help me figure out what I am doing wrong!!

THANKS!

6 Replies

  • Hi, Brian. 

    Thank you for sharing your .story file!

    I published the file with the same settings you had originally and uploaded it to SCORM Cloud (check out this step-by-step article if you want to try it). Going through the course as the user, I was able to see a result other than 100%, which matched the answers I selected:

    Quiz_Test (1) 2021-07-28 at 10.39.24 AM

    When I checked the reports in SCORM Cloud, the results also matched my score:

    SCORM Cloud 2021-07-28 at 11.03.53 AM

    Since the problem is not within your Storyline project, I recommend reaching out to Workday for troubleshooting and information on their preferred tracking and reporting options.

    • BrianCook-614f2's avatar
      BrianCook-614f2
      Community Member

      I have a question. Can SL report that a person, if failed the test, has NOT completed the course?

  • MaureenCrepso's avatar
    MaureenCrepso
    Community Member

    Hello, I am having the same issue. The learner is supposed to answer at least 80% correctly to receive credit but a learner had answered 57% correctly and passed. 

    • MaureenCrepso's avatar
      MaureenCrepso
      Community Member

      The results page in Storyline is reporting 100%.

  • Failed is normally terminal (hence the completed status) maybe better to send passed/incomplete