LMS resets menu to locked when uploading a new zip file

Apr 07, 2023

Hi. Does anyone else's LMS do this.  After completing a course and unlocking all the screens, whenever a new updated zip file is uploaded, the course menu will reset itself.  Our LMS company said this is normal.  Is it?   

1 Reply
Jürgen Schoenemeyer

with every new publish storyline generate a new (internal) ID to identify the resume state.
It does not matter whether anything has really changed in the course.

with some "tricks" it is possible so that the resume state survives

https://community.articulate.com/discussions/articulate-storyline/change-navigation-status-from-restricted-to-free-in-a-published-file-for-a-specific-user