LMS Tracking Issue - Not registering as complete

May 05, 2014

Hello,

I have one test file that works fine with LMS tracking (Slides Viewed) and another which does not. I have tried all the solutions I could find and can't seem to figure why the test file works but not my full project file with the same settings. I am more than happy to share the project files privately.


Thank you!

Allison

3 Replies
Christine Hendrickson

Hi Allison,

Welcome to E-Learning Heroes!

Have you tested your course outside of the LMS? If not, I recommend testing your course in SCORM Cloud.

This would help determine if the issue is Articulate related or if it's on your LMS's side.

If you're using AICC content please take a look at the article below for testing information:

Articulate Support - How to Test AICC Content in SCORMCloud

If you can't replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team. 

The articles here and here may also help clear up common LMS issues.

If you still see the issue when testing in SCORM Cloud, please let me know. I'd be happy to share the details with you that will allow you to share your project file privately.

Thanks!

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