Hi there, I have a question about the "restricted" menu. When I re-enter the course after completing it, locks appear again at some chapter headings in combination with a check mark. As soon as I click on this chapter heading, the lock disappears. What is the reason for this? Is there anything I can do to fix this?
I'd like you to share your project file with our support engineers to investigate what's happening with your permission. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
Sorry to hear that you ran into this behavior. We are still tracking an issue where the check mark and lock icons behave erratically on the menu of a Storyline 360 course.
I've added you to the bug report so we can notify you and everyone else subscribed to this thread as soon as a fix is released! Our apologies for any inconvenience this bug may have caused.
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Hi DR-B learning solutions GmbH,
I'd like you to share your project file with our support engineers to investigate what's happening with your permission. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
I'm experiencing this same situation with a course we published awhile ago. Did you ever solve it?
Hi, Rena.
I wasn't able to find a case for DR-B Learning Solutions, but we're happy to take a look at your .story file to help you troubleshoot!
Can you send your project through a private link here?
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Hello! We are experiencing the same thing here. Have you a solution for this bug?
Thanks
Hello Christelle,
Sorry to hear that you ran into this behavior. We are still tracking an issue where the check mark and lock icons behave erratically on the menu of a Storyline 360 course.
I've added you to the bug report so we can notify you and everyone else subscribed to this thread as soon as a fix is released! Our apologies for any inconvenience this bug may have caused.
Thank you!