Logo is stretched vertically

Feb 21, 2020

In Storyline 360, when viewing the sidebar with a logo populated in Internet Explorer, the logo is stretched vertically.

This behavior is not seen using Chrome.

I have just started noticing this behavior and I'm starting to see it all over the place. 

We are using IE 11.1304.17134.0

Is anyone else seeing this?


7 Replies
Lauren Connelly

Hi Jacqueline!

Thank you so much for attaching your file! I see exactly what you're noticing with the way a logo is displayed in Internet Explorer 11. Our team has logged this as a bug and is currently investing a fix!

I've added your comments to the report so that we can notify you when we have a fix to share. 

Thanks for bringing this to our attention!

Jacqueline Silva

One of my colleagues did some digging into the code and found that when Chrome, Edge, and Firefox display it, the height is left at unset. But when IE displays it, the height is set at 100%:

<img style="width: 100%; height; 100%;" src="/storyline_output_folder/mobile/5xOhsvi6xcx.png"/>

She found that if she unchecked the height at the Inline Style, it was back to normal.

She also found a note embedded in the code by someone in Articulate about a similar bug, but with the logo stretched horizontally.

Hope this helps!

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