I know I've seen this discussion before and not sure if it was ever resolved. While delivering Storyline training this week one of my participant's screen looked like this when attempting to insert a character. When a character is inserted onto a slide, the head is floating off to one side.
He was on a Mac Book Pro with retina display. What we discovered is if he turned off retina display, everything looked and behaved normal.
Doesn't appear to be a specific bug to Storyline rather how the retina display on a Mac handles it.
Hi again, Kevin. Can you share any more info about the user's setup? Are they running Parallels, VMWare, or something else? Windows 7, Windows 8? The more detail you're able to share, the better. Thanks a ton!
Peter, I'm having the same thing occur on my PC - I'm going to attempt to uninstall Storyline completely and then reinstall it plus the character bundle. I'll let ya'll know what happens. It's been major frustration. :(
Yes Gerry - you are a Super Hero Thank you...all my characters now have their heads properly in place Good note to make in system requirements for end users of my training. Again, you all ROCK :)
We have not announced plans for native Mac versions of our software to enable content authoring on non-Windows systems. However, you can install Articulate products in Parallels Desktop, VMware Fusion, or Apple Boot Camp:
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Thanks for posting this, Kevin. We'll try to get this tested on our end and document it if necessary. Thanks again!
Hi again, Kevin. Can you share any more info about the user's setup? Are they running Parallels, VMWare, or something else? Windows 7, Windows 8? The more detail you're able to share, the better. Thanks a ton!
Peter, I'm having the same thing occur on my PC - I'm going to attempt to uninstall Storyline completely and then reinstall it plus the character bundle. I'll let ya'll know what happens. It's been major frustration. :(
Hi!
By chance is your screen DPI set higher than normal?
http://www.articulate.com/support/kb_article.php?product=st1&id=wrq3kowg4jww
Yes Gerry - you are a Super Hero Thank you...all my characters now have their heads properly in place Good note to make in system requirements for end users of my training. Again, you all ROCK :)
Cool! Glad it worked. Nice to have one's head in place.
HA HA Love IT.
I really want the storyline on my Mac! Can I have a trial copy or just for mac is available after purchasing a license?
Hi Alexandre,
We have not announced plans for native Mac versions of our software to enable content authoring on non-Windows systems. However, you can install Articulate products in Parallels Desktop, VMware Fusion, or Apple Boot Camp:
http://www.articulate.com/blog/how-to-run-articulate-on-macs/
For best practices using Articulate software in Parallels Desktop, please review the following article:
http://www.articulate.com/support/kb_article.php?product=st1&id=sp8jsbrv29eu
Although Articulate content cannot be authored natively in a Mac environment, learners can view the published output on a Mac.
Let me know if you have any questions.
Thanks!
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