Forum Discussion
Marker is not showing text box
Hello,
I want to add a marker to an image and have a text box with information pop up when a user clicks the marker. When I add the marker the text box does not appear.
I thought the text box was supposed to automatically appear when you place a marker.
Am I doing something wrong?
Did I miss a step?
Can't you add markers to any image?
27 Replies
Hi Wendy
you don't have any information in the markers to display
I can't set up a text block to display any. I thought when you added the
marker a display instantly pops up you can fill.Hi Wendy
if you click the marker that text block will display for you to enter information. Is that not happening for you?
Sorry it's not working for you.
You can see from the image of your story file above that I could click marker 2 in edit mode and enter a heading and body text so I don't think your project file is the issue.
have you tried removing the markers and reinserting them?
Can you go through the steps you are doing to insert the marker?
Hi Wendy
something else you can check which is a marker option called 'audio only' - see if that checkbox is ticked and if so untick it.
i did check the file you uploaded and it didn't see it selected but it may be in your copy if you have been trying things to make it work.
OK.. Thank you for the tip.
I opened the project again and the text boxes are now working.
The audio only is not checked. I will keep that in mind next time. Thank you
Glad you got it sorted Wendy - good luck with your project!
Same behaviour for me ... Strange ... Need project's closing and reopening.
Don't understand why ... ?Hi, Benoit! Thanks for reaching out and sorry to hear of your troubles! If you need additional assistance, please feel free to share your file or if you are all set, please confirm as well!
My markers only work in Preview mode, not in any Published versions. The text content shows up After the slide has played, as it is transitioning to the next slide, going be too fast to be read. Audio only is not on, and I have clsed and reopened the file several times.
Hi Janet, thanks for sharing your file with me! Can you give me specific slide numbers where you're seeing this problem? Thanks!
The slides with the markers are 3.41 and 3.55.
Thanks!
Hi Janet,
I published your file for Web and hosted it on Tempshare, which is a handy tool to use for testing purposes. Click here to have a look at your file--the markers appear to be working correctly!
I experienced the same thing! = (
I followed what Wendy did - which was to close and open the same project. And same as what happened to her, only then did the Marker text boxes appeared.
