Hi. I am inserting some markers on a slide and automatically a purple shaded box is appearing around the title. I am not sure how that is getting there, and I cannot seem to get rid of it. I have used markers in other presentations and did not have this happen.
Any thoughts on what is going on and how I can fix are greatly appreciated. (As with most of my questions, I imagine there is a simple, obvious answer!)
If you'd like, we'd be happy to take a closer look at it. Please submit a case, including your .story file, using the link below so our support team can assist you further:
Hi, I just started getting the same thing! I get a blue outline around both the heading and the content. In a different project I used markers and it worked fine, so I'm not sure what I've done differently or it's a bug.
Look forward to hearing what you discovered for Adena...
For the project I was working on it had to do with the master slide and that I had the title of the master slide in a shaded box. Once I removed the formatting for the title on the master it took away the shading on the marker. Hope that makes sense and that it helps.
Unfortunately I don't have any borders on any titles in my slide master. I have checked everywhere.
I have created a custom colour set though. I did try changing some of the colours that might have been responsible but that didn't help either.
Does anyone else have any suggestions? I'm sure it's probably something really simple that I've overlooked...
I've tried importing the slide into a new project, and it copies across with the borders, but if I insert an new marker there are no borders. So it's definitely something to do with my project.
9 Replies
Hi Adena,
Are you still seeing it if you import the project into a new story file?
Hi Peter,
I just imported into a new file and it does look the same.
Adena
Thanks Adena,
If you'd like, we'd be happy to take a closer look at it. Please submit a case, including your .story file, using the link below so our support team can assist you further:
http://www.articulate.com/support/contact/submit.php
Thanks!
Thanks. I will!
Adena
Hi, I just started getting the same thing! I get a blue outline around both the heading and the content. In a different project I used markers and it worked fine, so I'm not sure what I've done differently or it's a bug.
Look forward to hearing what you discovered for Adena...
Many thanks
Shelley
Hi Shelly.
For the project I was working on it had to do with the master slide and that I had the title of the master slide in a shaded box. Once I removed the formatting for the title on the master it took away the shading on the marker. Hope that makes sense and that it helps.
Adena
Dear Adena
Unfortunately I don't have any borders on any titles in my slide master. I have checked everywhere.
I have created a custom colour set though. I did try changing some of the colours that might have been responsible but that didn't help either.
Does anyone else have any suggestions? I'm sure it's probably something really simple that I've overlooked...
I've tried importing the slide into a new project, and it copies across with the borders, but if I insert an new marker there are no borders. So it's definitely something to do with my project.
Thanks
Shelley
Sorry that did not help. If you cannot figure it out, try submitting a case to the Articulate staff (if you have not done so already).
Good luck,
Adena
Hey Shelley,
Like Adena says, we'd be happy to take a close look at it and see what's up. You can open a ticket and upload your file here. Thanks!
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