My English is not so good and therefore I hesitated to post discussions. Sorry for any inconvenience.
There is an issue with master slide variables in my SL project. Would you please help me to manage it?
In this project all normal slides are empty. There is only a custom menu (objects with different states, numeric variables and triggers) on the slide master.
While renaming any of the two numeric variables works, and on the triggers panel the names are instantaneously updated, it seems that the slide master does not counts these variables (Use Count = 0).
Thanks Gabriela - I do see what you're describing now and it seems to be a bug that has been reported to our QA team for further investigation. I don't have any information on a timeline or fix in regards to that bug, but it seems that the variables still work, yes? It's just that the "Use Count" isn't calculated?
Hi Ashley. Unfortunately this is the problem: the variables do not work at all in the master slide. That's because the slide master does not counts these variables (Use Count = 0).
Only if I copy all items on the normal slide the variables works fine.
Do you have a suggestion on what I might do next? Thank you in advance.
Thank you for your effort. Indeed, the problem was solved for my variables (even if they are not counted, they work), but when I try to add other variables in master slide the same problem occurs.
I think the best option here is to take the project from scratch with Storyline 360 and see if that works.
I'm sorry that the variable piece wasn't working on yours, and I'll be sure to note that in the report filed with our team as it wasn't documented as such.
I'm using Storyline 360 and the variables in master slide are still not working. I've created a test project: I defined one numeric variable, inserted an object with motion path animation and I've set the variable's value to 1 when the animation has ended. Still not working.
Sorry for the delay here - I left early on Friday to get to a wedding and just coming back to this now after seeing your most recent post here. I do see the variable use count noted for Storyline 360 as well, so I'll be sure to include your updated project in that bug report as well. In that discussion it also looks like you got the variable trigger working?
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Hi Gabriela,
Are you also able to share a copy of your .story file here with us so that we could take a look at the variable set up?
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Thanks Gabriela - I do see what you're describing now and it seems to be a bug that has been reported to our QA team for further investigation. I don't have any information on a timeline or fix in regards to that bug, but it seems that the variables still work, yes? It's just that the "Use Count" isn't calculated?
Hi Ashley. Unfortunately this is the problem: the variables do not work at all in the master slide. That's because the slide master does not counts these variables (Use Count = 0).
Only if I copy all items on the normal slide the variables works fine.
Do you have a suggestion on what I might do next? Thank you in advance.
Hi gabriela i fixed your issue if it is correct as you think im happy
Thank You
Dear Vignesh,
Thank you for your effort. Indeed, the problem was solved for my variables (even if they are not counted, they work), but when I try to add other variables in master slide the same problem occurs.
I think the best option here is to take the project from scratch with Storyline 360 and see if that works.
Thank you again for your time.
Hi Gabriela,
I'm sorry that the variable piece wasn't working on yours, and I'll be sure to note that in the report filed with our team as it wasn't documented as such.
Hi Ashley,
Don't worry! Your support (as a team) is really apreciated. Plus it's a great opportunity for me to discover and get better at Storyline 360.
Thank you again.
Thanks Gabriela. :)
And let us know if you have any Storyline 360 questions - we're also still discovering and getting better!
👍
Hi Ashley,
I'm using Storyline 360 and the variables in master slide are still not working. I've created a test project: I defined one numeric variable, inserted an object with motion path animation and I've set the variable's value to 1 when the animation has ended. Still not working.
Have I done something wrong?
Thank you.
Hi Gabriela,
Sorry for the delay here - I left early on Friday to get to a wedding and just coming back to this now after seeing your most recent post here. I do see the variable use count noted for Storyline 360 as well, so I'll be sure to include your updated project in that bug report as well. In that discussion it also looks like you got the variable trigger working?
Hi Ashley,
That's great! Thanks for the feedback, it's really appreciated.
Have a sunny day, in soul and outside! :)
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