Master slides and fonts changing

Jan 13, 2018

I am a new user with better than average experience with Powerpoint & several other programs but I am FAST getting frustrated here. I calculated all the pixel sizes based on a common 75DPI screen (based on audience knowledge) and set up my story size to mimic the PPT I was importing (which I stripped of some intricate animation sequences before importing - just leaving the basic content). Theoretically, the content of the imported slides should have "fit". But it didn't transfer well - fonts, layouts, etc. completely messed up. I went back and reset all my masters to smaller fonts after reading a posting that the font sizes don't seem to transfer the same. I saved the file yet the master settings changed and once again I do not have consistent font sizes in my layouts. I gave up on the idea of using the imported slides and am reconstructing each slide but even when applying the new master layouts I am not getting consistency.  I just went back into the master templates and found all the settings I fixed last night and saved are gone. What is UP with this?  I quickly figured out how to build layers, triggers, etc. so having issues with the basics is just annoying. 

6 Replies
Harold Lentink

Catherine and Alyssa,

I'm to having some serious issues with my master layout and applying them to an existing set of slide. I've designed an complete new branding for our company, And have issues while applying them to slides in the same file, but also within new files. 

While setting up titles and text boxes in the master they don't seem to apply correctly to my slides. On my slides sometimes text placeholders are created instead of changing existing. When creating new slides based on layouts, text is not capitalized while they should. Colors don't always seem to be correctly changed/applied. 

This way changing the branding of your e-learning is really a frustration. So I hope to hear some advise or solution on how to migrate this successfully. 

Ashley Terwilliger-Pollard

Hi Harold,

I'd love to help figure out what's going on with your slide masters and why things aren't changing as you'd expect. 

To do so, I'll need to know a bit more about what you've set up.

  • Can you share a copy of your .story file and any screen recording/screenshots showing where things didn't change?
  • What version and update of Storyline are you using? 
  • Is this happening for all your files, or one particular set of master slides you created?

Lastly, it's always a good idea to double check that you're following along with the guidelines here. Often when someone is experiencing odd or erratic behavior, it's often connected to one of these simple solutions.

Let us know when you can about the above info - we're here to help!

Dave LeFevre

Looks like Alyssa has you covered, Catherine, but one tip I've found is that PowerPoint uses inches by default and Storyline pixels, so getting the ratios the same helps with the import. In other words, if your PowerPoint file is 10" x 7" (just to use round numbers), then set your story size to 1000 x 700 pixels in Storyline before importing. Hope that helps in some way.

Harold Lentink

Ashley, thank you for your response. The link to the guidelines that you've send are related to crashes and corrupt files. This is not really what i'm experiencing. It's more that applying a theme causes unreliable actions. Sometimes it works properly, Sometimes it causes us to have to redo almost everything. This can't be the way that it's intended to be. I'm willing to share the file(s) if it's in confidence and relying that you'll delete the file after investigation. What would be the easiest way to share? 

KR Harold


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