I have imported two similar audio files; Wave format in the Articulate Storyline 360. But when I looked in the Media Library, I can only see one audio file available.
Similarly, when I had imported the two audio file of MP3 format and looked in the Media Library there are two audio files available.
If you need any help with troubleshooting your audio file, feel free to open a case with our support team here and we'll be glad to take a look at it for you!
2 Replies
Hello Chandru,
Looks like the issue is specific to the one file that is not appearing in your Media Library. You can try re-encoding your audio file using a tool like Audacity to see if this helps.
If you need any help with troubleshooting your audio file, feel free to open a case with our support team here and we'll be glad to take a look at it for you!
if two files are identical (checked with a MD5 checksum), storyline don't import the second file