Media Library

Apr 16, 2023


I have imported two similar audio files; Wave format in the Articulate Storyline 360. But when I looked in the Media Library, I can only see one audio file available. 

Similarly, when I had imported the two audio file of MP3 format and looked in the Media Library there are two audio files available. 


2 Replies
Jose Tansengco

Hello Chandru,

Looks like the issue is specific to the one file that is not appearing in your Media Library. You can try re-encoding your audio file using a tool like Audacity to see if this helps. 

If you need any help with troubleshooting your audio file, feel free to open a case with our support team here and we'll be glad to take a look at it for you!