I am able to use the Media Library to export audio and edit in an external audio editing tool. However, when I use the "Replace" feature to reimport the audio, although the name updates in the Media Library the audio file does not udpate. As a workaround, I go into Timeline import the new audio, and delete the old audio.
ps if you want to suggest use "Edit" in Media Library instead, please note that I have not been able to successfully use this features. (I posted separate a issue about that, it crashes Storyline).
Thank you, Jurgen!! I appreciate that. However, I am still confused--what is the purpose of the "Replace" features down at the bottom?" (I copied a screen shot--it seems like the purpose is to import a new file.)
Also I'm not sure I understand what you mean by overwrite the file.
I'm sorry to hear you're experiencing this issue. It looks like Jurgen has provided some assistance which is great! If you'd like our help troubleshooting further, please reach out to our Support Engineers in a case. They'll be happy to help!
4 Replies
don't use replace - if you overwrite the old file with a newer one, the file is marked as changed in the Media Library
press "Reimport"
Thank you, Jurgen!! I appreciate that. However, I am still confused--what is the purpose of the "Replace" features down at the bottom?" (I copied a screen shot--it seems like the purpose is to import a new file.)
Also I'm not sure I understand what you mean by overwrite the file.
Hi Anne!
I'm sorry to hear you're experiencing this issue. It looks like Jurgen has provided some assistance which is great! If you'd like our help troubleshooting further, please reach out to our Support Engineers in a case. They'll be happy to help!
Thanks Kelly, I appreciate that!