Editing Audio in MEdia Library crashes Storyline Dec 16, 2022 By Anne De Felice When I select an audio file in the Media Library and select "Edit," Storyline crashes. I have been able to repeat this issue.
Eric Santos Staff over 1 year ago12/19/22 at 1:38 pm (UTC) Hi Anne, I'm happy to help troubleshoot! We can start by checking if you're working on your local drive; working on a network drive can cause erratic behavior. If the problem still happens, try running these steps to repair Storyline. We'd be glad to investigate further if the problem persists. You may share your Storyline project in a support case so our Support Engineers can take a look! SUBMIT A SUPPORT CASE
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Hi Anne,
I'm happy to help troubleshoot! We can start by checking if you're working on your local drive; working on a network drive can cause erratic behavior. If the problem still happens, try running these steps to repair Storyline.
We'd be glad to investigate further if the problem persists. You may share your Storyline project in a support case so our Support Engineers can take a look!
SUBMIT A SUPPORT CASE