Memory Hog

Feb 12, 2020

I am using storyline 360 but having memory hog problems and losing material all the time - it times out when trying to save.  Not happy that I can't seem to do as one project.  It includes a lots of screen recordings which I now can't edit.  I've cleared the temp files and still not working.

Any help the la article was 3 years ago.  


1 Reply
Lauren Connelly

Hi Sue!

I can see how this would be frustrating! Since you're on a 360 Team, you are eligible to receive priority support with our Support Engineers. I'd recommend submitting a support case so they provide 1:1 help with this memory issue.

Use this link to submit a case. I'll be following along to see what does the trick!

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