We are currently planning a large course to be delivered in Storyline 2, which will be translated into at least 10 different languages, including right to left ones.
Our client is getting a little bit nervous about whether these courses will work when Microsoft 10 and its new "Edge" browser are released.
Can I ask you - do you have any official plans to support the Edge browser for Storyline 2? My guess is yes, but I'd like to be able to read something official if it has been announced. I've tried a search of your forums and drew a blank.
We don't have an official announcement regarding the Microsoft 10 Browser set up and OS and likely won't release anything official until the browser itself has gone live. You're welcome to share your thoughts on ensuring there is support for this going forward by submitting it as a feature request.
If you have a look at the system requirements for Storyline 2 you'll see that Microsoft Edge is included in the list of supported browsers under 'viewing content'.
I'm guessing Articulate must have added it once it was officially released.
FYI my understanding is that Microsoft have committing to continuing to support Flash Player in Edge for the foreseeable future, in fact I think it is the only such plugin that is allowed in Edge. It is possible for the user to switch it off though...
Thanks Matthew for sharing that link and Jean-Christophe, it's worth noting the difference between the browsers that are supported for HTML5 vs. Flash:
Windows: Internet Explorer 8 and later, Microsoft Edge (latest version), Google Chrome (latest version), Firefox (latest version)
Mac: Safari 7 and later, Google Chrome (latest version)
HTML5
Windows: Google Chrome (latest version)
Mac: Safari 7 and later, Google Chrome (latest version)
Mobile: Safari in Apple iOS 7 and later, Google Chrome (latest version) in Android OS 4.1 and later
With that being said, I know a number of users have mentioned that they've tested HTML5 output in other browsers and things worked as expected, and it's worth just testing the different browsers with your specific set up. It seems that you found it worked at the normal player size, so you may want to look at creating your course at the slide size and player/browser settings that you'd expect your users to be viewing it within.
We'd always want to see examples of things that are not working as expected in a supported browser such as Chrome. Can you send it along to our Support engineers here so that we can take a look?
5 Replies
Would also be interested in knowing the answer to this as already have clients asking about Edge support.
Hi Matthew and Seth,
We don't have an official announcement regarding the Microsoft 10 Browser set up and OS and likely won't release anything official until the browser itself has gone live. You're welcome to share your thoughts on ensuring there is support for this going forward by submitting it as a feature request.
Hi Jean-Christophe
If you have a look at the system requirements for Storyline 2 you'll see that Microsoft Edge is included in the list of supported browsers under 'viewing content'.
I'm guessing Articulate must have added it once it was officially released.
FYI my understanding is that Microsoft have committing to continuing to support Flash Player in Edge for the foreseeable future, in fact I think it is the only such plugin that is allowed in Edge. It is possible for the user to switch it off though...
Thanks Matthew for sharing that link and Jean-Christophe, it's worth noting the difference between the browsers that are supported for HTML5 vs. Flash:
Adobe Flash Player 10.3 or later, and one of the following browsers:
With that being said, I know a number of users have mentioned that they've tested HTML5 output in other browsers and things worked as expected, and it's worth just testing the different browsers with your specific set up. It seems that you found it worked at the normal player size, so you may want to look at creating your course at the slide size and player/browser settings that you'd expect your users to be viewing it within.
Hi Jean-Christophe,
We'd always want to see examples of things that are not working as expected in a supported browser such as Chrome. Can you send it along to our Support engineers here so that we can take a look?
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