Missing Background Issue

As you can see in the attachment, I have a fraction of a second (.25) before my video starts playing.  You can also see that I added a black square under it that is larger than the entire slide.  I aligned that black square with the Beginning play head of the time line.  There are no triggers associated with this square, so it should play from the beginning and then remain behind the video once it starts playing.  When I preview, I get .25 seconds of white (no background) instead of that large black square.  Any ideas what I am missing here?




7 Replies
Zachary Price

None of the above.  Here is the Storyline file for the slide I am having the issues with.  The problem exists on other slides, but I assume the solution for this one will be the same for the rest.  Why is there this split second of white when you preview?