I seem to have discovered a bug whereby text that is set to animate "By Paragraph" loses any drop shadow applied to that shape upon Preview/Publish. Can Articulate or other users confirm this behavior? Being that this is the ONLY effect Storyline provides for helping make text clear and readable, I would find this incredibly limiting.
These are 2 text boxes. It looks like that is what you are using rather than the Font Shadow option. And, it works for me. Are you sure both boxes are set to the same animation?
Weird. You are correct that I am using a text box with the shadow shape effect applied. I can reproduce this using any combination of fonts or animations. It doesn't have to be a bullet list, any text box containing multiple lines of text exhibits this behavior. I can open Storyline 2, leaving everything set to defaults, create a multi-line text box, apply a Fade transition and everything previews fine. As soon as I change the transition to "By Paragraph" the drop shadow disappears when previewed.
Your test motivated me to install the latest version of Storyline 2 on a separate computer for testing. It behaves exactly the same.
Perhaps we're approaching our test differently somehow? When you preview your test project, you see "Item 1" and its corresponding red shadow transition in, followed by "Item 2" with its shadow, etc., correct?
Sorry that's happening! I'm seeing the same thing you're seeing--take a Peek at this recording of the behavior. I applied a drop shadow to the text box itself, and the shadow disappears when the text animates by paragraph. This happens both in Storyline 2, 3, and 360 preview and after publishing.
I'm really glad you brought this up--I'll report it to my team so we can determine next steps. Depending on priority and risk, some bugs can be fixed very quickly, while other bugs take longer to resolve. I’ll let you know as soon as we have an update.
Thanks so much again for letting us know about this, and I’m sorry if it’s slowing you down.
Thank you for confirming this behavior, Alyssa. Even if Articulate was able to release an interim fix like correcting this for the Fade animation effect only it would be helpful for moving projects forward.
Understood, Andy. We'll notify you as soon as we have an update. And in case you're wondering what happens when you report a bug, here’s how we tackle it.
Hi there, Andy. I'm sorry I don't have an update at this time. We've got this discussion tagged, so we'll post here when there's new information to share! If you're subscribed, you'll get an email notification.
I'm so sorry this bug is affecting your workflow, and will continue to advocate on your behalf. The second there's more information to share, you'll be the first to know.
If there's anything else we can help answer, we'll be here!
11 Replies
I'm using S2 and the shadowed text, animated by paragraph, previewed correctly, with the shadow.
Good luck.
Les
Really? This is totally reproducible for me in SL2 and SL3.
"As One Object"
"By Paragraph"
These are 2 text boxes. It looks like that is what you are using rather than the Font Shadow option. And, it works for me. Are you sure both boxes are set to the same animation?
Weird. You are correct that I am using a text box with the shadow shape effect applied. I can reproduce this using any combination of fonts or animations. It doesn't have to be a bullet list, any text box containing multiple lines of text exhibits this behavior. I can open Storyline 2, leaving everything set to defaults, create a multi-line text box, apply a Fade transition and everything previews fine. As soon as I change the transition to "By Paragraph" the drop shadow disappears when previewed.
Your test motivated me to install the latest version of Storyline 2 on a separate computer for testing. It behaves exactly the same.
Perhaps we're approaching our test differently somehow? When you preview your test project, you see "Item 1" and its corresponding red shadow transition in, followed by "Item 2" with its shadow, etc., correct?
Hi there Andy,
Sorry that's happening! I'm seeing the same thing you're seeing--take a Peek at this recording of the behavior. I applied a drop shadow to the text box itself, and the shadow disappears when the text animates by paragraph. This happens both in Storyline 2, 3, and 360 preview and after publishing.
I'm really glad you brought this up--I'll report it to my team so we can determine next steps. Depending on priority and risk, some bugs can be fixed very quickly, while other bugs take longer to resolve. I’ll let you know as soon as we have an update.
Thanks so much again for letting us know about this, and I’m sorry if it’s slowing you down.
Thank you for confirming this behavior, Alyssa. Even if Articulate was able to release an interim fix like correcting this for the Fade animation effect only it would be helpful for moving projects forward.
Understood, Andy. We'll notify you as soon as we have an update. And in case you're wondering what happens when you report a bug, here’s how we tackle it.
Any update on this? It's tiresome having to animate every bullet point as a separate object. Thanks.
Hi there, Andy. I'm sorry I don't have an update at this time. We've got this discussion tagged, so we'll post here when there's new information to share! If you're subscribed, you'll get an email notification.
Has this been fixed or are easy-to-read bullet lists still not supported by Storyline?
Hi, Andy. Appreciate you circling back!
I'm so sorry this bug is affecting your workflow, and will continue to advocate on your behalf. The second there's more information to share, you'll be the first to know.
If there's anything else we can help answer, we'll be here!
This discussion is closed. You can start a new discussion or contact Articulate Support.