Missing Fonts

Apr 04, 2022

Hi to everyone, before I publish my course all the fonts are correctly, but when someone in another computer want to see it, it dosent work, a font is missing. 

I don't know how to fix it or if i need to intall something else. 

I have this font in other courses and only in a specify course have the error. 

1 Reply
Andrea Koehntop

Hi Alondra, and welcome to the E-Learning Heroes community! 

I have a few follow-up questions to begin troubleshooting:

  • What specific font are you using when this issue occurs?
  • What version of Storyline are you using, and what version of Storyline is the other person using?
  • When you open an existing project in Storyline, Storyline will let you know if any font is missing. Did the person opening Storyline get a message when they opened your project that a font was missing? 

This article on missing fonts for published output may also be helpful to you regarding your issue.

Please let me know if you need additional assistance. I'm happy to help!