I could not find the bank of question options which included the MR question when I clicked on the Graded Question button on the toolbar. My version of Storyline360 said there were no new updates.
However! When I downloaded Storyline 360 -BETA-, the choices showed up. Not sure if there is a bug in the original S360, but I am sharing this here for anyone who has had this issue recently.
I do not know what was going on on my end. I watched your screen cap, and where you clicked on for the MR question, was not there for me, when they usually are. I wished I had done a screen cap on my end. Very bizarre. As I mentioned theybshowed up when I installed the BETA version! Go figure.
The Multiple Response option should be present in both 32 and 64-bit versions of Storyline 360. Just to clarify, are you still running into this issue when authoring in 32-bit Storyline? If so, it would be helpful to see a screen recording of the behavior as you're experiencing it on your end. If you'd rather share it privately, please do so through a support case.
5 Replies
Hi Debbie!
Sorry to hear you're having trouble accessing the Graded Questions slide options in 32-bit Storyline 360. Happy to help with this!
Testing the behavior on my end (32-bit Storyline 360 version 3.83.31444.0 via Windows Parallels on a Mac M1) I was unable to reproduce the same issue. All of the question slide options appeared as expected!
If you've confirmed that you are working locally, and a repair of your Storyline installation doesn't do the trick, please connect with our support engineers who would be happy to continue troubleshooting with you!
Thank Steven!
I do not know what was going on on my end. I watched your screen cap, and where you clicked on for the MR question, was not there for me, when they usually are. I wished I had done a screen cap on my end. Very bizarre. As I mentioned theybshowed up when I installed the BETA version! Go figure.
Hi Debbie!
You're welcome! Thanks for following up!
The Multiple Response option should be present in both 32 and 64-bit versions of Storyline 360. Just to clarify, are you still running into this issue when authoring in 32-bit Storyline? If so, it would be helpful to see a screen recording of the behavior as you're experiencing it on your end. If you'd rather share it privately, please do so through a support case.
Looking forward to hearing from you!
Both are working now! The glitch has fixed itself!
Hi Debbie!
Thank you for confirming. Glad to hear it!
If you run into any setbacks moving forward, please let us know!