Thanks for reaching out! What web browser were you using when you tested this content? Also, is the content hosted on a web server or a learning management system?
Thanks, Jochen! I'd like to test your file on SCORM Cloud to find out whether the same problem happens there. Would you mind sharing a copy of your original (unpublished) file with me?
Thanks so much, Jochen. We've done some testing, and it looks like this is a bug in the HTML5 output of Storyline 360. We're putting our heads together to determine next steps, and as soon as I get more information on a fix, I'll be sure to let you know.
Thanks again for bringing this to our attention, and I'm really sorry it is causing you headaches!
6 Replies
Hi Jochen,
Thanks for reaching out! What web browser were you using when you tested this content? Also, is the content hosted on a web server or a learning management system?
Hello Alyssa,
I use a learning management system (ILIAS) I export the content as a Scorm Modul.
Regards,
Jochen
i.A. Jochen Ulmer
Erbe Elektromedizin GmbH
Marketing
Tel + 49 7071 755-3783
Fax + 49 7071 755-53783
jochen.ulmer@erbe-med.com
Besuchen Sie unser Videoportal www.medical-videos.com
Erbe Elektromedizin GmbH Waldhörnlestraße 17 72072 Tübingen Germany www.erbe-med.com
Thanks, Jochen! I'd like to test your file on SCORM Cloud to find out whether the same problem happens there. Would you mind sharing a copy of your original (unpublished) file with me?
You can attach it directly in this discussion thread.
Note: you can edit out your contact information from your post if you'd like! Replying via email will include your signature.
Hello Alyssa,
this is the original file from Articulate. It is only a test file :-)
Thanks so much, Jochen. We've done some testing, and it looks like this is a bug in the HTML5 output of Storyline 360. We're putting our heads together to determine next steps, and as soon as I get more information on a fix, I'll be sure to let you know.
Thanks again for bringing this to our attention, and I'm really sorry it is causing you headaches!
Great news, Jochen! We fixed the issue you reported where vertical and horizontal scroll bars were missing in the HTML5 output.
Here's how you can update Storyline 360 to see all the latest features and fixes. If this problem resurfaces, please record a Peek 360 screencast for me, and I'll be happy to help!
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