Mobile version of Layers with Audio Problem
Jul 18, 2013
Hi,
I have a layer with 2 audio clips.
I have synced images to the first audio clip. The second audio clip plays when the first audio clip (and image display) ends.
The package is uploaded to Moodle.
I have created two links,
- one for PC delivery (story.html is the launch page) and
- one for mobile delivery (story_html5.html is the launchpage)
The PC delivery version works OK, the mobile version does not.
With the mobile version the first audio plays through without image syncing, the audio finishes and then the images are displayed in the synced sequence and when that is completed the second audio clip plays (as it is designed to do).
Could someone please advise if there is a solution to this issue.
thanks,
Arthur Loughran
first
It works fine when I play it
4 Replies
Hi Arthur,
Can I have you submit a Support case for this? That way they'll be able to help by looking at your specific file.
HI,
After further investigation it appears that the error arises because of a Moodle authentication conflict but if so I would not expect the story to play at all.
I have loaded the story onto a separate server and the mobile version plays as designed.
I have though submitted a request to the Support team for comment.
regards,
Arthur Loughran
Thanks Arthur for providing an update and feel free to let me know what you hear back regarding your case!
this is a long-standing issue. You should put your audio files on separate slides for best results and if you must use audio on layers, limit it to one and set the appropriate triggers for play/stop/pause.
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