6 Replies
Alyssa Gomez

Hello, Shailesh!

Thanks so much for bringing this to our attention. With the help of your sample file and detailed testing steps, I was able to reproduce the same behavior in a fresh file.  

Let me get this issue in front of our team to see how we can help.  I'll keep this discussion updated with any new information.  

Traci P

Any progress on this? Some clients require the Exit tab to be added and visible for LMS tracking to occur. This is a big issue if the tabs aren't visible. I've downloaded the latest version, and I'm still seeing this as an issue for any top player tabs I add when the side bar menu starts collapsed. 

Leslie McKerchie

Hi Traci,

This is still an open issue that we are looking into, so no update to share at this time. This thread is attached to the report so that we can update you when we can.

The workaround that we have listed is to place the Menu in the sidebar so the Tob Tab displays as expected, but we certainly understand that it is not ideal.

Crystal Horn

Hey everybody. I'm excited to let you know that we just released update 21 for Storyline 360! It includes new features and fixes - check them all out here.

One of the fixes addresses an issue where topbar tabs were missing when the sidebar was collapsed in the modern player.

Here’s how you can update Storyline 360 to take advantage of everything the latest release has to offer. Let me know how you make out!