Modules displaying incorrectly in a third-party app built in Flash Builder
Nov 18, 2015
Hi!
We're building a couple of courses that are being published to web (HTML5) because they're going to run through a client's custom app.
We're having issues with our content appearing correctly inside their application. Basically, our content gets chopped off on the side and doesn't center in the display window of the application. Does anyone have any ideas of anything we could try? A co-worker tried to look at the XML files to see if anything could be altered, but our content is set to center (as it should). Here's what we know about the app being used:
- They built their app with Flash Builder
- Plays content through Class 4 Webview
- They're not using an LMS
- They're playing content on iPad
I should mention we tried different combinations under Browser Settings for Browser size and Player size in Storyline 2, and none of them solved the issue.
Thanks for any ideas!
4 Replies
Hi, Philip -- Sorry to hear you are having difficulties, and that the troubleshooting steps you have already taken with browser and player settings/size, etc. were not successful in doing the trick for you. Would you possibly be able to test your content via Tempshare to determine if there is something happening within their application that is not taking place in the Tempshare environment? I thought I should ask, as it's always a good idea to test elsewhere when you can to rule out as many factors contributing to the issue as possible.
You are welcome to share your file here, or if privacy is a concern, you may use this form to submit and we can do some testing for you, as well.
Hi Christie -- Thanks for the feedback! We're testing in Tempshare (which is an awesome tool that I didn't know about). I might upload a published file to you sometime tomorrow to see if you guys notice anything.
Thanks!
Hi, Philip -- Thanks for your response, and while we'd be happy to check out your file, as you mentioned your client is using a third party app, unfortunately, there may not be much we can do to assist with those issues.
Thanks, Christie. Yes, I realize there's a lot of limitations and unknowns especially without having access to the app to test with. I did go ahead and upload the course just in case there are settings or functionality issues that jump out at you.
Thanks you!
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