Moodle does not recognize/mark the activity as "Complete" after completing it!

Nov 30, 2022


We have faced a problem with our course's activities (SCORM packages), and the problem is that Moodle does not recognize/mark the activities as "Complete" after completing them!

We have set the Activity completion conditions to both "view" and "completed". However, after completing the activities, Moodle does not recognize/Mark them as "Complete".

We tried every possible solution in the settings (in both Moodle and Storyline), but we couldn't solve the problem. We also searched here in the community but could not find an answer to address our issue.

We would appreciate it if someone could help us solve this problem as soon as possible. Our course is in progress, and we can't keep a record of participants' course completion.

Many thanks,


3 Replies
Eric Santos

Hi Hani,

Happy to help! When publishing, have you tried using SCORM 2004, 4th Edition, as the LMS standard? Also, you can choose Passed/Incomplete or Passed/Failed as the Reporting Option. 

Storyline 360: Publishing a Course for LMS/LRS Distribution

This table lists the best combinations of LMS standards and reporting options for recording completion and success statuses in your LMS.

Let me know if that helps!

Hani Sadati

Hi Eric, 

Thank you so much for these valuable resources. They sound very helpful. 

Regarding our issue, after I posted my question here, I continued searching more about the possible solutions. I came across a tip someone had given:  It seems like when both "View" and "completed" conditions are chosen at the same time, they interfere! So, following that tip, I removed the "view" condition and just kept the "completed" one. It solved the problem in a couple of the modules that I tested. But we are going to test all modules again to make sure that change works for all of the modules. 

We work with SCORM 1.2

Thank you very much again for your time and for the resources. 


Luciana Piazza

Hello Hani, 

Glad to hear my colleague Eric was about to assist you! 

Thanks for the update and for sharing it in the thread. This can be helpful to other community members running into a similar issue. 

If you have any more questions, please feel free to reach out again in this thread or privately in a support case.

Have a great day and happy developing!