Hi, Jelena -- Thanks so much for reaching out to our Support Staff. It looks like you are working with our Engineers, Jonathan, on case 00718108. It appears that he recommended the following for anyone who is following along here:
It looks like the Results Slides of Quiz 2 and 3 are corrupted already. Did you somehow copied the quizzes from one scene to another? Or maybe did you copy/paste the Results Slide? This usually happens when some objects are being copied and reused.
Please feel free to share here or reply in your case to let us know if that will address the issue you are experiencing. You are also welcome to try Vinod's suggestion and hopefully that will do the trick, as well!
Thank you for the provided workaround. But, unfortunately, I have the older version of Storyline, so cannot open the file.
Hi Christie,
I received a reply that the issue is related to a bug in the program. So either it will be fixed soon, either I will need to re-create the whole course.
Thanks Jelena for sharing that update here - and our team will keep you posted in regards to a fix or any other information as a part of your support case and we'll also associate this thread with the reported filed with our Quality assurance team.
6 Replies
Hi Jelena!
Would you be able to share the .story file so that we could take a look?
Hi Leslie,
I have submitted a support case.
Thank you!
Hi Jelena Labute,
I hope my example will help you. Please find the .story files for the solution that you are looking after.
Thanks,
Vinod
Hi, Jelena -- Thanks so much for reaching out to our Support Staff. It looks like you are working with our Engineers, Jonathan, on case 00718108. It appears that he recommended the following for anyone who is following along here:
It looks like the Results Slides of Quiz 2 and 3 are corrupted already. Did you somehow copied the quizzes from one scene to another? Or maybe did you copy/paste the Results Slide? This usually happens when some objects are being copied and reused.
Please feel free to share here or reply in your case to let us know if that will address the issue you are experiencing. You are also welcome to try Vinod's suggestion and hopefully that will do the trick, as well!
Hi Vinod,
Thank you for the provided workaround. But, unfortunately, I have the older version of Storyline, so cannot open the file.
Hi Christie,
I received a reply that the issue is related to a bug in the program. So either it will be fixed soon, either I will need to re-create the whole course.
Thanks Jelena for sharing that update here - and our team will keep you posted in regards to a fix or any other information as a part of your support case and we'll also associate this thread with the reported filed with our Quality assurance team.
This discussion is closed. You can start a new discussion or contact Articulate Support.