16 Replies
Zhenyu He

Hi, everyone

I am trying to find the format menu when I select the mouse cursor on the slide. However, the format menu won't show. Instead, when I select the mouse cursor, in the Insert Tab, there is a mouse menu that I can choose different kinds of mouse. However, I still cannot find the options of letting me changing the mouse click sound.

Could you let me know where I can access those options?

Thanks,

Zhenyu

Ashley Terwilliger

Hi Zhenyu,

I couldn't tell from your image if the mouse cursor was selected on the slide or timeline, but you'll want to follow the steps outlined here:

  1. Select the mouse cursor on your slide.
  2. Click the Format tab.
  3. Choose NoneSingle, or Double from the Clicks section of the ribbon:

If you don't see a format tab when you select your mouse cursor on the timeline or slide, you'll want to conduct a repair of Storyline. 

Zhenyu He

Hi, Ashley

I did select the mouse cursor because the area is shown in orange. I also did a fix to the software and rebooted, it didn't change what I have experienced.

I tried some other slides. What I found out is that some will show the format tab for me. Some will not.... I noticed that if the mouse has click and drag interactions, there is no format tab when I select the mouse cursor. I am wondering why..... And the click and drag also has mouse click sounds.

Thanks,

Zhenyu

Tracy Connell

I removed the click sound after I published the file. Here's how:

  • Go to your published file folder
  • Open the story_content folder
  • Scroll down to find the MouseClickSound mp3 file and delete it

Now no clicking can be heard.

Only problem is that you have to repeat this every time you publish the file.

Ashley Terwilliger

Hi Zhenyu,

Based on your images it looks like you've inserted a screen recording in step by step mode? I did a quick recording (just of this page) and clicked on a few elements. When I insert it, I see the mouse click items, and when clicking on them in the timeline or on the slide I get the format tab at the top and am able to remove the mouse click sounds. I also recorded a quick Screenr on how I was able to change it. 

If when opening my file, you're still not able to see the mouse tools format tab, have you also tried conducting the additional repair steps here? 

Ashley Terwilliger

Hi Zhenyu,

My apologies for not understanding your set up the first time you mentioned click and drag so I appreciate you sharing your Storyline file. , when you include a screen recording in your Articulate Storyline project that has click-and-drag events (such as dragging a scroll bar), note that these actions won't be interactive if you insert your screen recording as Try Mode Steps or Test Mode Steps. (Other types of actions, such as clicking and typing are interactive, so you'll be able to test learners on these actions.) As such, you won't have the same  mouse formatting options. 

Enes Karahasanovic

Each sound produced by interaction of any kind (engage slide, screen recording or else) is saved within your output folder as a MP3 file for each slide. You just need to find the correct folder, open the content files and find the sound that you want to delete. Sound is not difficult to find since MP3 files are named as to what they represent (for example "step_hover.mp3"). Afterwords, the sound will no longer be available when you play the content.