MP4 Streaming and Synchronization
I'm running into an issue with one of the courses I developed.
One of the slides in the course has an MP4 video as well as text on the screen. We synchronized the text with the video so certain text boxes will appear at a specific second in the video. Everything works well when previewing and playing the video locally
However when we publish the course to our LMS, the slide appears but the MP4 takes few seconds to start (as storyline is streaming the first few seconds of the video). The synchronization with the text is lost. It seems that MP4 loading is independent of the slide loading.
It plays well after the MP4 is fully loaded and we restart the slide
Is there anyway to fix this issue? Can we make sure the MP4 is loaded before the slide actually plays? Or sync the slide loading with the MP4?
Any guidance will be appreciated.