Multiple Response Question Not Working in Storyline

Dec 14, 2022

I'm converting some old Presenter courses to Storyline 360 in a template a peer created.  Unfortunately, it appears that none of the Multiple Response Type questions are working.  For example, there might be seven possible answers, but only four of them are correct.  In Form View, the four "right" responses are checked, but, when I take the course in Preview mode, I'm getting an Incorrect message when I select the four "right" responses.  

Does anyone know what might be going on and how to correct it?  Thanks for your help!

6 Replies
James Martin

Thanks for your willingness to check this out, Ron.  I actually can't share the actual course, so I removed all content except for the Multiple Response Knowledge Check in question ... and then I made that generic enough to be able to share it!  Ha!

Jose Tansengco

Hi James, 

Thanks for sharing a copy of your project file. Here's what I observe when I test your slide: 

In the file that you shared with me, there were actually 5 correct responses, and after selecting all of the correct ones, I was able to see the correct layer. Would you mind going through the short clip and letting me know if there is anything I should change in the way I tested your course to properly observe the behavior? 

James Martin

Ron and Joe,

Thanks for reaching out to help.  Embarrassingly, I realized what was going on, after viewing Joe's video above.

On the slide itself, the first five (out of seven) items I typed on the slide were the "right" responses.  So, without thought, when I was testing the quiz, I selected the first five responses listed.  I hadn't noticed that "Shuffle Answers" was selected in the Display group.  Naturally, when I selected the "right" answers - which were shuffled - I received the correct feedback.

All said and done, the course worked as designed; the tester himself (***ahem***) was what was out of sorts!!!  Ha!