Navigation triggers using JAWS screen reader

Hi Darren,

Storyline doesn't allow the alt + right arrow key to work in preview as a trigger, and we've shared that with our QA team for review, but it does work within the Published output. Have you tested it there? 

Thanks Ashley,

I did try it out as a published file and put up on SCORM cloud for their sandbox. Perhaps I'm missing something there but upon publishing I did ensure the ALT + arrow key was the trigger and I still found the slide wasn't advancing although JAWS was saying "forward".

Any suggestions would be greatly appreciated.

Hi Darren,

Are you able to try it without JAWS enabled just to confirm that the trigger is working? Also I know JAWS is fairly specific in terms of needing to run in the latest version of JAWS, and Internet Explorer - also JAWS needs to be started before the course is started. Additionally are you able to navigate other parts of the course using JAWS and it's just this one trigger that isn't working? 

Good morning.

Thanks Ashley for getting back so quickly.

Interestingly enough I tried it without the JAWS reading activated and the "alt + right arrow" didn't seem to work as a trigger, BUT the right arrow on its own seemed to still work (although I changed the trigger to include the ALT + right arrow).

I'm using storyline 2, is there anything that I might be missing programing these triggers?
Much appreciated!

Hi Darren,

Do you have a copy of the .story file I could look at? Even just a few slides so that I could see what you set up and test as well? 

Thank you Ashley,

pardon the delay please find it attached.

Your assistance is greatly appreciated.

Hi Darren,

Thanks for sharing your file, and I was able to publish and test it here at SCORM Cloud. I was able to use the ALT + Right arrow key to navigate to the next slide (I only tested that first slide where I saw all the triggers set up) and it worked normally. I didn't run it with JAWS open, but if you want to take a look at my version let me know how it behaves for you. It's also worth noting I was testing in Chrome so I also took a look at it in IE and that key trigger combination did not seem to work there. I was able to use all the other key triggers, but I know that key triggers can be a bit particular as they could be associated with browser actions as well. 

Hi Ashley,

I too came across similar problem. I created slide navigation through right and left arrow triggers. The triggers seem to be working fine on a normal browser. However, when I tried to browse the story.html while Jaws was still running, the triggers don't seem to work.

Hi Parvez,

What browser were you using? Also had you published the story up to your web server to test it or just viewing it locally? 

Thanks Ashley for your response. I tested my published story on IE 11 using JAWS 17, as already suggested in another thread. I figured out that keys such arrow keys, which are used by JAWS itself, cannot be used as triggers in SL2, as these keys get overridden by JAWS controls. I ended up using ctrl+backspace and ctrl+enter for my slide navigation triggers. 

Thanks Parvez for that up date and I'm glad you were able to find a solution that worked for you! 

I am also preparing a tutorial where I need to create keyboard triggers that will allow learners to navigate to the next screen and select images on the screen.  Is there a how-to video that you could direct me to?  I am struggling with understanding how Jaws works.  Is there a Jaws reader that I can download and test my published files?

Hello Fern,

Thanks for reaching out.

I invite you to check out the information about JAWS on their website, which you can find here. They also have a download for you to try it.

Our article here may be helpful in creating your accessible course.