Need help with my storyline trigger not working as I thought it would

Feb 06, 2024

Hello everyone, I am so puzzled what I've done wrong.

I have attached my interaction, whereby users will watch a video and during it, answer some knowledge questions.

Question 1 - works as expected (when selecting correct answer, as well as reverting back to the video slide when selecting an incorrect response).

Question 2 - works as expected when choosing the correct answer, however, in the instance an incorrect response is selected, I am navigated back to layer - Question 1, instead of what I inputted (When the user clicks TRY AGAIN Hide this layer, jump to time XX on video slide).

I am lost, can someone please help me?

5 Replies
Joanne Chen

Hi Marcus,

I believe the issue arises because when you hide the Q2 layer, the system re-triggers actions on the Video slide, leading to the execution of the 'show layer' trigger when the timeline reaches time XX. To address this, you could consider adding a variable to detect whether Q1 is completed. Then, you can modify the original trigger to show layer Q1 only if Q1 is not completed.

Marcus Biady

Thank you Joanne for your reply. I completely overlooked that.
OK, I've now:
1. Created a Boolean True/False variable for both Question1 and 2 layers.

2. Adjustment of each variable value = true when each question is answered correct.

3. Set conditional trigger in Question2 layer to jump to 00m: 35ss of video slide, IF Q1 value = False.

Although doing this no longer takes a Q2 incorrect response back to the Q1 layer, and does  takes users to the video slide, it navigates to the video slide at the end (as if the answer was correct, instead of at the 35 seconds mark I set.

Are you able to fix it for me? Attached it for you.