New in Storyline 360: 64-bit App (Beta)

Hello Matthias!

Your feedback is helpful and essential as this is just the initial beta version of Storyline 360 64-bit.  Our Engineering team is continuing to monitor this discussion and will reach out with any follow-up questions on your requests. 

I am having the same issue as Tom.  Just testing in a new Windows 11 instance in Parallels and it starts, shows first screen then all processes stop.  The first time it didnt even show the opening screen.  I have reinstalled and restarted a couple of times.  Now it shows the screen and then quits.  It is working fine on my Windows 10 instance, just not in this testing of Windows 11.  This is my first time working with Windows 11 so I could be doing something wrong with it as well.

Hi eLearning Development!

Sorry to hear you've also hit this snag! Thanks for sharing the troubleshooting steps you've implemented so far.

I've created a support case on your behalf so our support engineers can take a closer look into this behavior. You're in great hands working with them and they should be reaching out to you shortly.

We can continue troubleshooting through your case to keep all information in one spot.

So glad to see this improvement. Definitely faster. I've been using now for two weeks and really like having the improved stability and access to more memory. I'm encouraging the other members of my team to use x64 since all of our computers are 64 bit. I agree with the comment that a slightly different app icon would be helpful. Nice job folks!

When I either create a new course (in 360x64) or open and previous course (created in 360) and check the Help/About it does not show that it is using the Storyline 360 x64 version. Am I missing something? I

Hi Russ!

Thanks for reaching out and sharing the feedback! So glad to hear you and your team are enjoying 64-bit Storyline!

Have a great start to your week!

Hi Jerry!

Happy to help with this!

Would you be comfortable sharing a screenshot of what you are seeing when you access the Help/About window in 64-bit Storyline 360? On my end, a small 'x64' is displayed next to 'Storyline 360'.

Looking forward to hearing from you!

screen adjustment needed!

It does show the x64 initially, however when re-launching the course, it reverts back to just Storyline 360. 

Hi Jerry,

Happy to help!

You might have your Storyline 360 projects set to open using the 32-bit version of by default which is why you are seeing the 32-bit version when a course is reopened. Here's how to set the default version to the 64-bit one: 

1. Right-click on any Storyline 360 project file, click on 'Show more options', and choose properties. Click on 'Change' to the right of the 'Opens with:' option. 
2. Scroll down until you find the 'Choose an app on your PC' option.
3. Navigate to this folder: C:\Program Files\Articulate\360\Storyline x64
4. Select this icon, and then click on 'Set default': 
   
5. Click on 'Ok' in the properties window.

The next time you open a Storyline 360 project file, you should now see the 64-bit version initializing.

Let me know if you have any questions!

Same issue as Tom S.  I'm running Windows 10 Home  22H2 Build 19045.3803 in VirtualBox 7.0.12 on Ubuntu 22.04.3 if that helps anyone who reads this.

x64 splash screen, then it goes away.  And nothing.  I did uninstall, reboot, reinstall to the same result.

32-bit seems to be working fine still.

Yeah. Windows has been 64-bit since 2006, so finally launching a 64-bit version 17 years later isn't really something to be proud of. Maybe there will finally be a Mac version of SL by 2035! 

Thanks Jose, that worked.

Jose

Storyline 360 now offers a 64-bit app in beta, providing faster authoring and increased stability for media-rich projects. To access this version, update your Articulate 360 desktop app and install the 64-bit Storyline 360 labeled as beta. Subscribers can use it immediately, and non-subscribers can try it with a free 30-day trial. Share your feedback as it's still in beta, helping refine the feature.

Thanks for sharing your input to the community, Kaam! I can confirm what you shared. New customers can start a trial here. They can start a support case with this link if they encounter any issues.

Enjoy the holidays! 🎉

Hi, I have completed a large project in storyline x64, when i play it back the voiceover gliches and misses words.  This occurs in review 360 and web.  Any advice? thanks Malcolm 

Hi Malcolm!

Sorry to hear you've hit this snag with voiceover playback from your Storyline course!

I see that you've already opened a support case and shared your .story file privately. Smart move! It looks like you connected with my colleague Lianne who is performing some tests with your file.

We can continue troubleshooting through your case to help keep all information in one spot.

No CD and Video Options in Publication, What should I do?

Publish to video is still an option. CD Rom was removed a long time ago

Was hoping this would solve my Storyline crashing when I try to play anything in the timeline or preview a file, but now I just have 2 versions that don't work. Put in a ticket on the 4th and haven't heard anything.

My files were definitely bloating for the same reasons so I started changing the way I work. Now instead of inserting the video files directly, I'm embedding them as web objects (I store them over on Wistia). I'm finding this so much better during dev, no more lagging/corrupt files and no more "bloating". Might be something to consider.