New in Storyline 360: Customize Closed Captions

Mar 19, 2024

Have you ever added closed captions only to realize they're covering up important slide content? Or maybe you wanted to change the colors to fit your brand guidelines? If so, you're in luck! With two cool new features, you can now choose the color and placement of your captions. That way, you can ensure all learners can access video content without hiding essential information or compromising design.

Ready to customize your captions? In the player properties window, select Colors & Effects on the ribbon, then choose your color and placement preferences. It’s that easy! Plus, in the same window, you get a glimpse into how your captions will display to learners.

Player Properties - Closed Captions Options

And that’s not all! We also reorganized the player properties window into two sections—player and closed captions—so selecting the options you need is easier than ever.

Articulate 360 subscribers can access these features immediately. If you don't have Articulate 360, start a free 30-day trial. Learn more about these features and closed captions in Storyline 360 by checking out these resources:

8 Replies
Scott Wilson

This is a welcome addition but I think it's still ways to go. Viewers should be able to control the appearance of captions, not just us authors.

With most players that offer captions, you, the learner/viewer can control colour, size, position, etc.

You might be fine as the author setting the caption colour to be yellow with a black background but the next user may not.

The newly added transcripts can be moved around the player by the user, so I think the same should be done with captions.

Darren McNeill

Its a good start but the captions should be positioned on a slide by slide basis. Also I would like to have the control to position the captions more precisely. I now add an extra height to a slide to keep the same slide area for content and then have the extra space at the bottom for captions. It would be good to have more control over the height positioning and the width of the captions to integrate into the slide better. Also, I would like to see the option, possibility using a built in variable to be able to show the transcript when the slide loads. Often the video player and or the timeline can be busy and overwhelming and even sighted people get confused about where to find captions etc on a player. I would like to automatically show the transcript and then give the user the option to turn it off rather than having to go look for it if they need it. Customs actions also would be useful for more control. If I want to adjust an audio file, I would also like to be able to add a transcript to perhaps giving us the control to add custom buttons to show hide video player functions would be very useful. 

Ronnie Pilman

Hi Sarah, 

   I'm sorry to hear that you're not seeing the new options under player properties. Have you updated to the latest version of Storyline 360? The new closed captions enhancements were released in Storyline 360 Update 86. Can you please try checking for updates and update to the latest version?  

If you're in Storyline 360, from the ribbon, go to the Help Tab and select About Storyline. Please make sure it's showing v3.86.32080.0.

About Storyline 360 Image


I hope this helps.


Mary Tesch

Hi Ronnie, 

The customization options for the closed captions in Storyline 360 represent a significant improvement, especially for enhancing accessibility. In future iterations is it possible to provide the same customization options to the learner? Meaning, the learner has the ability to adjust the color, font size, style of the closed captions, and placement of the closed captioning? This would  aid in creating a more personalized and accessible learning experience.