New to Storyline: Can You Customize Closed Captions?

Jul 12, 2019

I'm new to Articulate Storyline, (I've been using Captivate for more than 10 years, and I have a question about closed captions. Beyond changing the font and the font size, are there other ways that you can customize closed captions? Can you change the fill color or the font color of the closed caption? Or can you move the closed caption to another spot on the slide?

21 Replies
Lauren Connelly

Hello Doug!

I'm happy to help!

First, make sure the Closed Captioning is turned on in the Player Properties. Here's a quick look at how to do this. 

Do you see the same issue when publishing the course? If so, do you mind sharing your file with us? We'll take a look a determine what might be preventing the captions from showing up? Here's an upload link.

Joe Tansengco

Hi Chrissy, 

We still do not have an ETA on when the customization options for Closed Caption will be available, but we'll definitely let everyone here know once this feature is released. You can check out which new features are being worked on for Storyline 360 here. And for your reference, here's our process for handling feature requests. 


Kelly Auner

Hi Anna, and thanks for reaching out!

To make closed captions easier to read, you have the option to increase the captions font size up to 200% in the modern player.

We're currently tracking two additional feature requests:

  • Ability to Customize Closed Caption Colors
  • Ability to Change Closed Caption Placement

We appreciate your feedback and encourage you to submit a feature request if there are other features you would like to see added. In the meantime, we'll be sure to keep this discussion up to date on our progress!