Next Button Disappears on Previous Slide

I have been creating some conditional e-learning in Storyline 2 where the Next button does not appear until all of the interactions have changed to the visited state. The Next button appears, and I can move on to the next slide. However, when I click Previous, the interactions are all on the visited state, but the Next button is no longer there and I cannot get it back. Ideas?

12 Replies
Ashley Terwilliger

Hi Krista, 

It sounds like something that would be easier to diagnose if we could take a look at the triggers associated with the file and course. Did you already check that you're using the slide properties of "resume saved state"? 
If you'd like to upload the .story file here you can use the "add attachment" button to share it with the community. 

Krista Galyon

I've uploaded the scene. On slide 1.3, I have the Next button hidden at the start of the timeline. It is set to appear when the three interactions have been completed and they are each on the visited state. The Next button will then appear and take them to slide 1.4. When on the next slide, if I click the Previous button, slide 1.3 does not have the Next button any more, and I cannot get it to appear.

I would greatly appreciate your help.

Ashley Terwilliger

Thanks Krista for allowing me to take a look at the slide. I confirmed that this matched a known issue we've reported to our QA team in regards to the next button not returning to the normal state based on initially being hidden. They're currently investigating, but I don't have any additional information to share at this time, so in the meantime you may want to look at utilizing the workaround of including a variable to adjust the state on vs. the state of the clicked icons. 

You can download an example here.

Chad Keller

Krista,

Since you are using "resumed saved state" you can set your next disabled trigger to match he attached screenshot and your next button should show up right away when you revisit the slide since all three icons will resume as visited.

You will see that I added conditions to make sure that the next button is only disabled if any of the buttons are not visited.

Ashley Terwilliger

Hi all,

Thanks for your patience as we investigate the issue associated with the next button not being normal/accessible on a revisit to a slide where you had initially set it to hidden at the start of the slide.  It’s been determined that this behavior is as expected based on what the triggers are telling Storyline, although it may not match what you wanted to occur.

Since the previous/next buttons are set to be hidden at the start of the slide via triggers, when returning to the slide the command given to Storyline is to hide the buttons as soon as the slide starts. The slide is resuming the saved state of the previous/next buttons as expected, but then the triggers tell Storyline to hide them as soon as the slide loads.

This is where applying the conditions to those initial triggers will come into play - as you’ll want to adjust the next/previous buttons to “hidden” only if the user has not visited this slide before. You’ll see this set up in the file I attached that has that trigger/condition set up associated with the state change of the next player button.

Please let us know if you have any other questions!

Christiane Knutzen

I shared it yesterday under the thread *Please help!*

I copy it here again:

Hello Ashley,

and thanks for the quick respond.
I saved an example of my problem. I do have it with all my quiz slides. Meanwhile I can have it two ways: either the quiz will be reset when I click previous slide ( and the next button is gone) OR the next button is shown but the user is unable to take the quiz again.
I would really like to have option to take the quiz again as practice but keep the next button if the user has completed it already. (If that is any possible)

I hope I did explain it any well. I attached both possibilities I figured so far.