Next Button Problems

Hi Maggie and welcome to Heroes! Great to have you here!

Thanks for attaching your file - that made it easy for me to diagnose your problem. All you need to do is slightly adjust your triggers on the last slide of each scene. For example, here's what the triggers for the last slide of scene 1 should be:

I updated your file and attached it here to this thread. Take a look, and let me know if it works for you!

Hi Ashley... 

Thanks for the quick response! I thought the triggers matched what you have but I see now I ha them pointing to the incorrect slides. With that being said... the next button still did not work even though it was enabled. At the very least it should have pointed me to the incorrect slides I had marked.

I have updated the file so the next button now points to the correct slides... and it still does not move the course forward, even though the button is enabled.

Is it just me? I'm going crazy over here as I have never had this problem.

Thanks!

This could be because your menu is set to Restricted. Therefore, the user cannot click the next button until the timeline ends. Check to be sure the timeline on each slide is the same duration as your audio narration. If there is no audio narration on a slide, shorten the timeline to 1 second.

Alternately, you could adjust your menu settings from Restricted to Free. If you would like to adjust the menu settings, follow these steps:

1.  Click the Player button at the top of the screen
2.  Click Menu
3.  Click the gear icon (Additional Options)
4.  Change the navigation restriction from Restricted to Free

The only thing to keep in mind with Free navigation is your users will be able to skip ahead in the menu. 

I hope this helps!

Hi Alyssa,

The timeline is set to end when the audio ends on every slide. It's only an issue on the last slide of each section, which is throwing me off. 

I definitely do not want free navigation as we want to ensure our learners visit every slide. 

Thanks for trying to help!

Hi Maggie! I took a look at your project and I'm not having any difficulty navigating to the next scene. Keep in mind that from 1.3 to 2.1, you require the user wait until the timeline ends and visit the layer.

You may need to share a screencast so we can understand what you are seeing.

Hi Maggie

I took a look at your file and like Leslie said I'm not having any issue moving to the next scene.

Personally I would move the 'change next button to normal' trigger from the base layer to the WIFM layer and set the trigger to change to normal when media completes.

Good luck with your project

Thanks, everyone. I am not sure why my file is having this problem. It's just with these few slides... I'm going to delete and try to recreate to see if that helps.

Sounds great Maggie - just pop back in if you need further assistance.