We are finding some instances of the submit button being replaced by the next button in the player when viewed on our LMS. It previews correctly as the submit button, however. We haven't been able to determine whether the issue is browser or LMS related, or code related.
Would you mind testing your course in SCORM Cloud to help us determine if the issue is Articulate related or more on your LMS's side? If it appears in SCORM Cloud as well, we'd be happy to take a closer look at what might be going on. If you can't replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team. This article may also help clear up common LMS issues.
The issue seems to be around the navigation buttons in the player. I have checked with our LMS vendor, and they haven't received any reports from other clients using Storyline, so it might just be this one course. But since it's my first using Storyline, I am cautious about creating another until I know if the issue might reoccur, or if it's a one-off (something I programmed into the triggers, perhaps?)
Thanks for the link, Sarah. I'd recommend going ahead and opening a ticket, along with your .story file, so we can take a closer look at what's going on.
3 Replies
Hi Sarah,
Would you mind testing your course in SCORM Cloud to help us determine if the issue is Articulate related or more on your LMS's side? If it appears in SCORM Cloud as well, we'd be happy to take a closer look at what might be going on. If you can't replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team. This article may also help clear up common LMS issues.
Thanks!
I think this is the correct link to the course through the SCORM cloud (the invitation feature was very slow).
http://cloud.scorm.com/sc/InvitationConfirmEmail?publicInvitationId=6d63e3d1-24d8-47d2-beb3-3d906d3199f3
The issue seems to be around the navigation buttons in the player. I have checked with our LMS vendor, and they haven't received any reports from other clients using Storyline, so it might just be this one course. But since it's my first using Storyline, I am cautious about creating another until I know if the issue might reoccur, or if it's a one-off (something I programmed into the triggers, perhaps?)
Sarah
Thanks for the link, Sarah. I'd recommend going ahead and opening a ticket, along with your .story file, so we can take a closer look at what's going on.
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