No audio on iPad unless I pause then play from the player controls - Storyline 360

I have this issue and I don't remember having it with Storyline 2.

(On the iPad only) The audio will not play until I hit the player pause button and then play again. After that the sound from all slides plays fine, but prior to doing that, no audio will play. I've tried custom created buttons to pause/play thinking have it pause automatically then "tap to start" as a work around, but this didn't work.

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