No guides in the file - can I create a new one?

Hi all,

I am not entirely sure there is an answer to my problem, having read the section on guides and gridlines, however I wonder if you can help.

I am altering a template for another project that has a similar set up, but when I went to turn on the guides - none appear! I can see the horizontal and vertical rulers, but the two 'automatic' guides are nowhere to be seen.

Is there any way I can create new ones if there are no pre-existing ones in the file? I am unsure how this was accomplished in the template, I am guessing they were deleted when it was made, if that's possible..?

Thank you,

Sam

4 Replies
Ashley Terwilliger

Hi Sam and welcome to Heroes!

I had a Storyline file that also did not have guides, but when I turned it on, they appeared. Have you tried zooming out all the way, as described here, to see if they got moved?

If you're unable to find them, can you make sure that your project files are located on your local hard drive (typically your C: drive)? Working on a network drive or a USB drive can cause erratic behaviorIf Storyline continues to perform erratically on your local hard drive, a simple repair may resolve the issue. Also, are you able  to share the file with us here or send privately to our Support team and we'll take a closer look?